Shipping and Delivery
At Beautythepink, our priority is to deliver your purchases quickly and reliably through high-quality shipping services.
Shipping Time
Total Delivery Time = Processing Time + Shipping Time
Delivery Phases
- Processing Time: This includes order verification, assembly, and other pre-shipment steps. The duration may vary based on your location and our efficiency.
- Shipping Time: This begins after processing and depends on the chosen shipping method and your destination.
Please note that our order cutoff time is (GMT-08:00) Pacific Standard Time. Deliveries may take longer during busy seasons and promotional events.
We partner with USPS, UPS, FedEx, and DHL. The overall estimated delivery time combines processing and shipping periods.
Estimated Delivery Timeframes
| PRODUCT TYPE | ESTIMATED PROCESSING TIME | ESTIMATED SHIPPING TIME | TOTAL ESTIMATED DELIVERY TIMEFRAME |
|---|---|---|---|
| Custom Sneakers & Shoes | 3-5 days | 7-14 days | 10-19 business days |
| Apparel | 3-5 days | 7-14 days | 10-19 business days |
We process orders Monday to Friday, excluding federal holidays, based on Eastern Standard Time.
Shipping Costs
- Standard Shipping: $4.95
- Orders Over $99: Free Shipping
Tracking Your Package
- You will receive a shipment confirmation email with a tracking number once your order ships.
- You can check the tracking status on our website.
- Note that some carriers may take 5-7 business days to update tracking information.
- If there are no updates after 10 business days, please contact [email protected].
Shipping Delays
- If your order is not delivered within 45 calendar days, please reach out to [email protected] for a full refund.
- Contact us about any unexpected delays, and we aim to respond within 12 hours.
Undelivered Packages
- If tracking indicates your package was delivered but you cannot find it, please check the delivery location thoroughly.
- Then, contact the shipping carrier for assistance.
- If the issue persists, email [email protected].
Incorrect Addresses
- We cannot guarantee delivery to incomplete or incorrect addresses.
- Please double-check your shipping details at checkout and notify [email protected] immediately about any errors.
Duties & Taxes
- Customers are responsible for any duties, taxes, or fees imposed by the destination country.
- Beautythepink is not liable for customs fees if: 1) the package is rejected by the recipient, or 2) delivery fails after multiple attempts.
We reserve the right to cancel orders at our discretion without a guaranteed refund.
For any questions regarding our shipping policies, please contact [email protected].